User Terms

1. Introduction Welcome to SMS Bulk. These Terms & Conditions (“Terms”) govern your access to and use of our WhatsApp marketing platform and related services. By registering or using our platform, you agree to be legally bound by these Terms. If you do not agree, please do not use our services. 2. Services Provided SMS Bulk provides a WhatsApp-based marketing and communication platform that allows businesses to: Send bulk WhatsApp promotional messages Send transactional notifications Manage contact lists Access campaign analytics Integrate via API (if applicable) We reserve the right to modify, suspend, or discontinue any feature at any time. 3. Account Registration To use our services, you must: Provide accurate and complete information Be at least 18 years old Use the platform for lawful business purposes only You are responsible for maintaining the confidentiality of your login credentials. 4. Acceptable Use Policy Users agree NOT to: Send spam or unsolicited messages Send messages without recipient consent Promote illegal products or services Send misleading, fraudulent, or abusive content Violate WhatsApp Business policies Upload purchased or scraped contact databases Violation may result in immediate suspension or termination without refund. 5. Compliance with WhatsApp Policies Our platform operates in connection with WhatsApp Business services. Users must comply with: WhatsApp Business Terms Anti-spam regulations Applicable telecom and marketing laws SMS Bulk is not responsible for WhatsApp account bans due to user policy violations. 6. Payments & Refund Policy Subscription or message credits must be paid in advance. All payments are non-refundable unless otherwise stated. Failure to pay may result in account suspension. We reserve the right to change pricing with prior notice. 7. Data Responsibility Users are fully responsible for: Ensuring contacts have given valid opt-in consent Accuracy of uploaded data Lawful use of customer information SMS Bulk does not verify the legality of user-uploaded contact lists. 8. Account Suspension & Termination We may suspend or terminate accounts if: There is violation of these Terms Fraudulent activity is detected Excessive spam complaints are received Legal authorities require action Termination may occur without prior notice in serious violations. 9. Limitation of Liability SMS Bulk shall not be liable for: WhatsApp service disruptions Message delivery failures beyond our control Account bans by WhatsApp Indirect or consequential business losses Use of the platform is at your own risk. 10. Intellectual Property All platform content, software, branding, and design remain the property of SMS Bulk. Users may not copy, modify, or redistribute any part of the service without written permission. 11. Indemnification Users agree to indemnify and hold SMS Bulk harmless from claims, damages, or legal expenses arising from: Violation of these Terms Unlawful messaging practices Data misuse 12. Governing Law These Terms shall be governed by the laws of [Insert Country/State]. Any disputes shall be subject to the jurisdiction of courts located in [Insert City/State]. 13. Changes to Terms We reserve the right to modify these Terms at any time. Continued use of the platform after updates constitutes acceptance of revised Terms.